Guaranteed Appliances has been in business since 1988.

Owner/operator, R. “Kristen” Mortensen is a Master Certified Appliance Professional (MCAP) and is the does the in-home service calls and most of the deliveries as well.  If a female shows up at your house, that’s her.

Now, in our shop and showroom, you will find the other guys.

  • Gabriel Garza is shop manager.  He is a really nice guy.
  • Kathy Matthews is office manager and keeps us on track as best she can.  She is a nice lady.
  • Maru Eugenia is a master cleaner.  If it’s clean, she did it-except when she is on maternity leave.
  • John Mortensen doesn’t really work here but he is here a lot and is in charge of logistics.  Our supervisor and director of everything.

So there you go, That’s the team.

PS:  Kristen is often referred to as “the Appliance Angel”; but, really the whole team are angels….

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Guaranteed Appliances, 3020 FM 621, San Marcos, TX 78666

Member of San Marcos Chamber of Commerce, San Marcos, TX